Help
Billing & payments
Billing is under Account. You can read invoices, change plans, redeem codes, and export a data copy from the same hub.
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Open the hub
Go to Account → Billing. Invoices, wallet, gifts, refunds, and payment methods (via the provider portal) are there.
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Change a plan
Switching month and year plans prorates immediately. Redeem a voucher or gift before checkout to preview the remainder.
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If renewal fails
You keep access for 3 days while we send email reminders. Update payment before that grace ends to avoid a soft lock. See Refunds for wallet and gift rules.